Work With Us


Retail Training & Support Manager - Melbourne, Victoria


We have an exciting new opportunity in our AU retail team for a Retail Support & Training Manager role. This role is focused on driving retail and sales, delivering the customer experience ASC is renowned for, building great teams and developing talent.


What you will do:


  • Support the NZ/AU Retail Operations Manager to ensure the delivery of excellence in all retail areas including sales, operations, customer service and people.
  • Store managers are supported so they are able to increase engagement and sales to achieve and exceed retail budgets.
  • First point of contact for stores within territory for day-to-day and operational queries.
  • Effectively recruit, onboard staff and training immediate team members.
  • Teams are all performing to enhance successful operations, driving the growth of the brand and development of their teams.
  • Maintain stock levels and integrity with efficient processes.
  • Merchandising and store maintenance is a priority.
  • Review and approval of leave and payroll requirements.
  • Address any people related issues in a timely manner with effective communication to required departments and the support of NZ/AU Retail Operations Manager.
  • Department training sessions and workshops are developed based on the needs of the team and business.
  • Frequent local and national travel around Australia to visit stores and internationally when required.


What you will have:


  • 5 + years multi-site management experience in Retail / Hospitality / Tourism or related industries.
  • 2 + years of recruitment, selection of talent, training and developing teams.
  • Training experience including delivering on-job training, workshops and writing content
  • Proven success of leading a high performing team and development of people.
  • Understanding of the performance management process and legislation.
  • Being able to deal with a wide variety of situations successfully, autonomously but able to identify when additional support is required.
  • Solutions driven and ability to remain calm under pressure.
  • Numerical and commercial acumen is essential - budgeting, sales analysis, labour forecasting, planning and dual awareness of business and teams’ perspectives.
  • Confidence to deal with a range of stakeholders both internal and external.
  • Superb communication, organisational and time management skills to deal with a demanding workload.
  • High attention to detail.


Excellent benefits include:


  • Being part of an international growing company.
  • Competitive sector salary.
  • Being part of a growing international company and opportunities for internal promotions.
  • Positive work culture and rad staff events.
  • Ethical and sustainable business practices.


If you are looking for an epic job with an unreal company and have what we are looking for – apply now to



Unfortunately, there are currently no opportunities. However, if you are interested in working for AS Colour, please send your CV to